Identify and approach potential clients in target communities.
Promote microfinance products such as microloans, group loans, savings, and insurance.
Educate potential customers about the benefits and responsibilities of borrowing.
Conduct field visits to assess the creditworthiness of applicants.
Collect and verify necessary documentation (ID, proof of residence, income details, etc.).
Assist clients with loan applications and ensure accurate data entry.
Submit applications to the credit team for approval.
Build and maintain long-term relationships with clients and community leaders.
Regularly follow up with borrowers to ensure timely repayments.
Address customer complaints or concerns promptly.
Monitor disbursed loans through field visits.
Ensure repayment schedules are followed.
Handle delinquent accounts through follow-up visits and recovery strategies.
Organise borrowers into groups (e.g., Joint Liability Groups or Self-Help Groups).
Conduct group training sessions on loan terms, financial literacy, and repayment responsibility.
Facilitate group meetings and monitor group dynamics.
Maintain accurate field visit reports, loan tracking sheets, and collection records.
Update client data regularly in the MFI’s system.
Report field insights, risks, and feedback to supervisors.
Gather information about local economic activities and competitors' offerings.
Suggest product or service improvements based on field insights.
Ensure that all operations are conducted following regulatory and institutional guidelines.
Uphold ethical standards and transparency in all client interactions.
Strong communication and interpersonal skills.
Sales and negotiation ability.
Fieldwork readiness (willingness to travel extensively, often in rural areas).
Basic understanding of financial products.
Integrity and a customer-focused mindset.
Local language proficiency (often critical for building trust).
Good Working Environment, Petrol Allowance, Incentive, Free Room for Stay
Jeevan Dhara Microcare Foundation is a registered non-profit microfinance institution dedicated to empowering underserved communities through inclusive financial services. Founded with the vision of promoting economic self-reliance and social develop... Read More
