Key Responsibilities Sales & Business Development
- Drive individual and team sales performance to achieve monthly and annual targets.
- Lead and motivate the sales team, conduct regular training and skill-building sessions.
- Develop and execute sales strategies, marketing campaigns, and client acquisition plans.
- Conduct competitor analysis and implement innovative business growth strategies. Team Leadership & People Management
- Recruit, train, and mentor sales executives; monitor and improve individual performance.
- Foster a culture of ownership, accountability, and target achievement.
- Address team training needs, performance gaps, and employee motivation.
Operations & Centre Management
- Oversee day-to-day branch operations, administration, and resource management.
- Ensure smooth delivery of training programs, client services, and customer satisfaction.
- Implement and monitor quality standards, compliance, and certification processes.
- Manage office discipline, reporting systems, and operational performance reviews.
Client Engagement
- Handle customer escalations with prompt solutions.
- Conduct client visits, relationship management, and networking with colleges/partners.
- Ensure a high level of customer experience and brand reputation.
Good Working Environment.