Role Summary
The Payment Recovery Executive is responsible for following up on outstanding payments, ensuring timely collections, maintaining debtor relationships, and minimizing bad debts.The role requires strong negotiation skills, persistence, and adherence to compliance standards.
Roles and Responsibilities
• Follow up with customers for overdue payments via calls, emails, and visits.
• Maintain updated records of outstanding receivables and collection status.
• Negotiate payment plans and settlement terms within company guidelines.
• Coordinate with Sales, Accounts, and Legal teams for recovery cases.
• Prepare daily/weekly/monthly MIS reports on recovery status.
• Identify high-risk accounts and escalate when necessary.
• Ensure compliance with company policies and legal regulations.
• Maintain professional and positive communication with clients.
• Reduce aging outstanding and improve collection cycle time.
• Track and reconcile customer accounts.
Skills & Qualification
• Graduate in Commerce / Finance (preferred).
• 2–6 years of experience in collections / payment recovery / accounts receivable.
• Strong communication and negotiation skills.
• Experience in B2B recovery preferred.
• Good understanding of receivables and credit control processes.
• Ability to handle difficult conversations tactfully.
• Target-driven and result-oriented mindset.
• Good analytical and follow-up skills.
Gender Preference - Female
Interested candidates can share their profile @ 8851332115
Good Working Environment.