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CSR Executive - BTW Visa Services

Date Posted: Aug 08, 2026
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Job Detail

  • Location:
    Pune, Maharashtra, India
  • Company:
    BTW Visa Services
  • Type:
    Full Time/Permanent
  • Shift:
    Day Shift
  • Career Level:
    Entry Level
  • Positions:
    8
  • Experience:
    Fresher
  • Work Mode:
    Work From Office/WFO
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Oct 08, 2026
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Job Description

  1. Handle all incoming and outgoing calls in a prompt, polite, and professional manner.
  2. Transfer calls to the appropriate team members, deliver messages accurately, and respond to general inquiries about business hours, services, and location.
  3. Ensure all landline numbers are functional and report any issues to the Admin Department without delay.
  4. Cross-check CRM inquiries and accurately enter all client details within 30 minutes of receiving the inquiry.
  5. Greet visitors, clients, and candidates courteously, guide them to the appropriate department, and maintain the visitor logbook.
  6. Keep the reception area clean, organized, and presentable at all times.
  7. Support administrative tasks, assist new employees with documentation and joining formalities, and train new joiners on telephone etiquette and front desk procedures.
  8. Maintain daily reports accurately, ensure timely call follow-ups, and coordinate effectively with internal teams.

Benefits

Good Working Environment.

Skills Required

Company Overview

BTW Visa Services
Pune, Maharashtra, India
29 Current Jobs Openings

BTW Group of Companies, is a Business group with the diversified portfolio of Travel and Tourism, Food and nutrition, Tourism and Hospitality Education , Legal and Apostille services along with an e-commerce portal , as well as a business lead genera... Read More

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