About the Job – Thozo Thozo is a technology and business solutions company providing software, digital products, automation, web & mobile applications, business management solutions, marketing services, and partner technology products to businesses. As part of the Thozo team, you will work with customers to understand their business requirements, explain suitable products and services, generate leads, follow up with customers, and help convert enquiries into successful sales. Key Responsibilities Handle customer enquiries through phone, WhatsApp and online leads Explain Thozo's own products and partner products Understand customer business requirements Recommend suitable software or digital solutions Follow up with leads and existing customers Explain subscription, setup and renewal charges clearly Schedule product demos when required Maintain customer and lead information Coordinate with the technical/support team Achieve monthly sales and follow-up targets Maintain professional communication with customers Products & Services You May Handle CRM & Business Management Software Billing & GST Software POS & Inventory Software HR & Payroll Solutions WhatsApp & Marketing Automation Business Websites & E-Commerce Mobile Applications Digital Marketing Cloud & SaaS Products Partner Software & Technology Solutions Other business solutions offered by Thozo