Order Management: Process daily online orders across Shopify, Myntra, and other platforms; coordinate with dispatch teams.
CRM Handling: Manage customer queries, escalations, and service tickets via email, WhatsApp, and CRM tools.
Listings & Cataloging: Upload/update product listings, images, pricing, and descriptions across platforms.
Inventory & Reports: Generate and maintain reports for inventory, sales, returns, and fulfillment.
Tally & Accounts Support: Enter daily sales, returns, and expenses in Tally; assist with reconciliations and GST filing prep.
Returns & Exchanges: Track returns and replacements for smooth resolution.
Platform Coordination: Work with e-commerce partners for promotions, offers, and backend updates.
Data & Insights: Prepare daily/weekly MIS reports for sales and performance tracking.
Support in Promotions: Assist marketing in executing online sales campaigns and offers.
Cross-Team Collaboration: Liaise with production, dispatch, and accounts to ensure end-to-end efficiency.
Graduate in Business, Commerce, or related field.
Knowledge of Shopify, Myntra, or other e-commerce platforms preferred.
Strong MS Excel/Google Sheets skills (pivot tables, reporting).
Familiarity with CRM/WhatsApp Business tools.
Good communication in English and Hindi.
Analytical, detail-oriented, and problem-solving mindset.
Proficiency in Tally is preferred.
Detail-oriented: You notice and fix errors before they cause issues.
Ownership: You take responsibility and pride in your work.
Adaptability: You learn quickly and stay ahead as the company grows.
Team Spirit: You work well with factory teams and cross-functional colleagues.
Customer-first approach: You ensure smooth processes that keep customers happy.
Good Working Environment.
Bindigasm Apparels Pvt. Ltd. is home to two growing fashion brands – Advi Blouses, a ready-to-wear stretchable saree blouse label, and Bindigasm, a contemporary fusion-wear brand. We design modern solutions for Indian women that blend style, comfort,... Read More
