Desktop support engineers are information technology (IT) experts who troubleshoot problems and maintain computer hardware, and software.
They work with various clients and provide technical support by assisting in computer setup, software operations, upgrades, and maintenance.
If you want to become a desktop engineer knowing what the entails can help you decide if it is the right career for you.
In this article, we find the answer to the question, 'What is a desktop support engineer?', discuss their duties, outline the steps to become one, explore the skills required and review their work environment.
Good Working Environment.