Client Relationship Management Execuitve: Pay: ₹40,000.00 - ₹50,000.00 per month Exp: 3-5 Yrs Job description: Key Responsibilities · Client Relationship Management: Building lasting relationships, providing customer support, and addressing client inquiries and concerns throughout the entire sales and post-sales lifecycle. · Lead and Property Management: Tracking leads, managing listings, and utilizing the CRM software to organize client and property data. · Process Facilitation: Coordinating with clients, vendors, and other departments to manage property transactions, payments, loan processing, and fit-out processes. · Post-Sales Support: Handling client queries, complaints, and providing assistance with property handovers, fit-outs, and after-sales services. · CRM System Management: Utilizing CRM software for data accuracy, smooth workflows, and generating reports on client interactions and sales performance. · Team Collaboration and Training: Working with sales, marketing, and other teams to ensure CRM strategies align with business goals and training staff on customer service standards. Required Skills and Experience · Communication: Strong verbal and written communication skills to interact with clients, team members, and stakeholders. · Organizational Skills: Excellent ability to manage multiple tasks, prioritize effectively, and maintain meticulous records. · Analytical Skills: Ability to analyze data from the CRM to identify trends, generate insights, and improve customer experiences. · Technical Proficiency: Familiarity with real estate CRM software, MS Office, and other relevant tools. · Industry Knowledge: Prior experience in the real estate industry, preferably in post-sales or CRM roles. Salary: Rs. 40,000 to Rs. 50,000 PM
Good Working Environment.
