1. Understand the client requirement, coordinate with them and issue the best airfares. 2. Search and compare airfares using GDS systems. 3. Book, block, and issue domestic and international air tickets. 4. Reconfirm bookings, handle cancellations, reissues, refunds, and itinerary changes. 5. Coordinate with airlines for fare rules, flight schedules, and special service requests (SSRs). 6. Assist clients via calls and emails, providing fare options, ticketing support, and travel advice. 7. Ensure accuracy in passenger details and ticketing documentation. 8. Maintain updated records of all bookings and transactions. 9. Work closely with the sales and customer service teams to ensure seamless travel planning.
Good Working Environment.